How Starbucks Saved My Life the final episode

     Hello! I have finished reading this book!
     One day, Crystal recommended him to met a man. His name is Abe. He is district manager. He praised  Michael, because Michel did excellent service. Also he questioned Michael "how long times did you come to here from your home?" and reccomended him to transher the shop which is near Michael's home. However Michael refused it, because he loved this shop. Abe said I respected for your opinion.
     On the other day, Crystal called Michael. She said you should transfer the shop which was near your home. She and all partners loved him, so they didn't want him to do so, but they thought it is good for Michael considering his age. Michael didn't want to do so, but he decided to transfer the shop considering his age. When he worked at the shop the final day, he enjoyed talking with many costomers. Also, many partners who didn't have the shift came to the shop to meet Michael. After working, they went to the bar. Crystal and partners gave Michael the present. It was the poem which partner wrote for Michael. Michael was very happy.
     Working at Starbucks saved his life. There were three key lessons that made his life good. First is "Leap...WITH FAITH". Second is "Look... WITH RESPECT". Third  is " Listen... TO YOUR HEART TO FIND TRUE HAPPINESS". I was very impressed by this story. I learned trying new things wasn't too late even now. I want to have positive thinking like Michael!

How Starbucks Saved My Life5

     Crystal recommended Michael should become "coffee master". It is the specialist who know about coffee in detail. Of course, becoming coffee master was very difficult things. However Crystal thought Michael could become, because she believed he was the best person who liked the coffee in the shop . He studied bery hard and could become a coffee master! After becoming coffee master, Crystal reccomended him that you were going to hold coffee seminar for partner and customer. The seminar was very good. Everyone was filled with happy feelings.
     Oneday he was called by Crystal. He felt bad feelings, because her face wasn't happy. She said him You made mistake in registar work. Starbucks have a rule that don't make ten dollars more mistakes. If partners mistake it, they could be quited. Crystal didn't want him to fire, so she advised him that you should pay more attention. Michael always enjoyed talking with customers, but he decreased it a little. He tried to repeat money. Little by little, he could do registar and talk with customers together. Also, his mistake decreased!
     I thought Michael's efforts for everything was very amazing, because his age was over sixty. I want to try something very hard like him.

How Starbucks Saved My Life4

     Hi! Michal got used to working, so the story became more interesting!!!
     Michel wouldn't like do the register as ever, so he would help Crystal's presentation. He had a confidence in his presentation skills from his before job's experience. Crystal refused to his help at the first time, but when he told her the good presentation strategy, she became to be interested in his help. The strategy was KISS. KISS is Keep It Simple Stupid. It means good presentation is simple and short. If we use KISS, we must use three P's. Three P's mean people, product and profit. When she heard about it, she said I wanted to add Place and made four's P. He knew that three P's was limit which people were impressed, so he advised her not to do so, but she didn't accept his opinion and made a presentation using four P's. However she thanked him to help the presentation and asked him to do registar.
     He focuced on registar work at the first time,but he could enjoy talking with customer step by step. Starbucks's customer showed restect for a shop assistant. For example, when he couldn't do registar work smoothly, the costomer said you will get used to soon. He was very impressed by it. Crystal approved of his work and became to left many kinds of work for him. Open and Close work was difficult for him, but he tried to work with the help of  many partners.
     I'm very interesred in his presentation strategy, because I must do a lot of presentation in the class these days.

How Starbucks Saved My Life 3

     I was very surprised that Michael could not read the word when he was a child. He had defect, but

he overcame it.  His father wanted Michael to enter the class which were composed by handicaped people. Marjkham who is his teacher believed that he became reading absolutely and scold his parents, so he went to normal class. He loved his father, but his father didn't love him. When he commute the Sturbacks, he remember the old days.

     Michael was learned about the cleaning. He had never cleaned himself. However he tried cleaning very hard to recognize by Crystal and escape work of register. He felt fun for cleaning and prised by Crystal. One day, a homeless entered the shop and about to use the restroom. Michael told the homeless not to use. Crystal told Michael not do like it. She wanted Michael to know that it is important for Sturbacks to welcome everyone. Also, she teached him Sturbacks had principle. The first of it is “To create a great work environment and treat each other with respect and dignity”. Michael objected to her at the first time, but he reconsidered his opinion by knowing principle.
    I think the principle is important for us too. 

How Starbucks Saved My Life 2

     Hello, everyone! I have finished reading chapter 2.
     In chapter 2, Michael who is a writer of this book passes the intervew of Starbucks. He was intervewed by Crystal who is a African-American woman.  When he was intervewedby her, she gave him a lot of question. For example, experience of  service industry, frequency of coming to Stabudcks, difference of  coffee. While he waited intervew's rerult, he was very nervous, because he became seriously ill and no enough money to pay insurance. Also, he had a child who war born between Michael and not his wife woman.
     Fortunately, he  passed the intervew, but the Crystal's phone call was very cold. She asked him to come to the store at Ninety-third and Broad way. This store was not store where
 he wanted to work. This store looked very busy. There is no white man. When he went to the shop at the first time, Crystal served many kinds of coffee. She looked like another person on the phone. Also, she introduced a man who is a charge of education. He is Kester. Kester taught him “training by sharing”.
     I felt “training by sharing” is very good thimgs, because we can do training each other! I'm looking foward to reading continuation!